Privacy policy

This page explains which personal data we collect when you shop or write to us, and what we do with it.

Controller

The controller of your data is Entrepreneur Anđela Kržanović PR AK Digital Kragujevac, Prvog maja 12, apt. 26, 34000 Kragujevac, Serbia, Tax ID 114925215. Contact: info@maka-atelier.com.

What we collect and why

• Orders: name, email, phone, delivery address, what you bought and the payment status. We need these to deliver your order and to keep the records required by accounting and tax law.
• Card and PayPal payments are processed by PayPal. We only see the payment status and amount, never your card number.
• Customer account (if you open one): name, email, an encrypted password, saved addresses.
• Messages: the name, email and message you send through the contact form, so we can reply.
• Newsletter: your email address, if you subscribe.

Who we share data with

Post Express (Post of Serbia) courier service that delivers your parcel; PayPal, when you pay with it; Resend, our email delivery service; and our hosting provider. Some of them process data outside Serbia and the EU, with the safeguards required by law.

How long we keep data

We keep order records for as long as accounting and tax law requires. We delete contact form messages once the conversation is over, unless they relate to an order.

Cookies

We only use cookies the site needs to work: for your shopping bag and for signing in. We do not use advertising or tracking cookies.

Your rights

You can ask for access to your data, correction or deletion, restriction of processing, object to processing, and data portability. Write to info@maka-atelier.com. You can also complain to the Serbian Commissioner for Information of Public Importance and Personal Data Protection.